Return & Refund Policy

1. Return Eligibility

DAMC FASHION LLC accepts returns within 30 days of delivery for items that are unused, in their original packaging, and in the same condition as received. Personalized or custom-made items are non-returnable unless defective.

2. Return Process

To initiate a return, contact us at [email protected] with your order number and reason for return. We will provide a return authorization and shipping instructions. Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

Refunds will be issued to the original payment method within 5-7 business days of receiving and inspecting the returned item. Original shipping costs are non-refundable. If the return is due to our error (e.g., defective or incorrect item), we will cover return shipping costs.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the item. We will arrange for a replacement or refund at no additional cost.

5. Non-Returnable Items

Items marked as “final sale,” gift cards, and items damaged due to improper handling are not eligible for return or refund.

6. Contact Us

For questions about returns or refunds, please reach out to [email protected].